EZ Publishing believes in a Human and Robotic approach to its technical support. We are well aware of the precision and peace of mind that Robotic monitoring of our systems can provide to our clients along with ourselves, but we also recognize that sometimes there is no replacing real human interaction. That is why we have integrated a dual approach to keeping your systems up to date and up and running nearly 100% of the time.

• Account Managers are available directly by toll free telephone and email at no extra charge.
• Your human contact for any question or concern that you would like verbally answered, from day one of your order placement.
• Discuss marketing objectives and ROI
• Account Managers are extremely knowledgeable of the system and work on a daily basis with technical support and with the system writers.

• Available 24/7 to assist you with technical support
• Immediate priority given to trouble tickets
• Resolve all front-end issues
• Resolve Backend issues
• Average of 5-years of experience in Linux Environment
• Trained in-house
• Updates on open support tickets
• Update on Products and Services

• Robotic support monitoring system up time and security 9/10 times we will have fixed any problem before you or your customer has felt it
• Support tracking system
• 24/7 with out any breaks!