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Frequently Asked Questions  

If you have any questions please feel free to contact us, or call us at 877-439-4678.

General Questions

  What is Backend Hosting?
  Will my customers find out about your company?
  How do I become a reseller?
  Do I need to provide my own templates?
  Are there any additional fees?
  Do you have different kinds of language support?
  What platform do you use?
  What about downtime?
  Is it difficult to transport clients?
  Can I have open access to the Dedicated server?
  Will people know that I am affiliated with your company?

 


  Q: What is Backend Hosting?
  A: Backend Hosting is a completely Automated Hosting Solution, allowing individuals and companies an affordable, easy to use management system that will take care of virtually all human interaction necessary in running a successful hosting business. The Backend Hosting system allows you to earn substantial revenue by creating your hosting plans and prices under your private label.
 

  Q: Will my customers find out about your company?
  A: No, everything is completely branded. All URLs, name server addresses, etc. The whois record will only show your information.
 

  Q: How do I become a reseller?
  A: First and Foremost Backend Hosting is not just a reseller solution. It is founded on the concept—why outsource when you can do it yourself and reap the profits conveniently? Therefore Backend Hosting is a gateway to your own business and fully functional hosting company.
In term of getting started, it’s easy. Just give one of our sales consultants a call, or fill out a contact request form and someone will be in touch with you right away.
 

  Q: Do I need to provide my own templates?
  A: You can. Or we can help you to find some that will meet the needs of your individual company. We can also have our design team, work on building you a customized website to really differentiate yourself. Or, you can use our Site Studio program to build your own site, choosing from over 75 different templates, with numerous color combinations and font formats.
 

  Q: Are there any additional fees?
  A: No. We do not charge for control panels or IP addresses. We want to grow by you growing, so we won’t punish your growth by charging more money. There is an additional fee for our optional end user tech support.
 

  Q: Do you have different kinds of language support?
  A: . The Backend Hosting system can be translated into any language. If it is not already done in the language you want, please contact us and we will work something out.
 

  Q: What platform do you use?
  A: Linux. We are a completely UNIX based company. It is the only way to provide the automation. We do however offer ChiliSoft ASP and PHP to mimic a windows operating system.
 

  Q: What about downtime?
  A: Virtually none. We have a 99.99% up-time history.
 

  Q: Is it difficult to transport clients?
  A: No. We do it all the time. We will provide you with all the documentation and steps you will need to make the move a smooth transition for your clients, without any downtime. If you would like assistance in the process, we would be happy to help with the move in any way possible. Please contact our sales department for more details.
 

  Q: Can I have open access to the Dedicated server?
  A: Yes. It is your server to do with as you please, in terms of additional software and programming.
 

  Q: Will people know that I am affiliated with your company?
  A: We have gone to great lengths to make sure that people will not find out you are our affiliate. Your solution is completely branded and private and the control panel is so customizable it is incredibly difficult to know that there is any connection to us.
 

 

 
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